Start your repair

Fill in the form — you will immediately receive an email with your reference number and complete shipping instructions. Then pack your gear and send it to our lab in Ancona with the courier of your choice.

Nothing is charged until you approve the quote — diagnosis is free.

See how to pack and ship safely →

Your details

First name

Last name

Phone

Email address

Return address

Where your gear travels back to after the repair.

Address

City

Province / State (optional)

Postal code

Country

What needs repairing

Equipment to repair

Sending more than one item? List them all, one per line — one form, one parcel, one reference.

Accessories (optional)

Serial number (optional)

What’s wrong with it?

I accept the Terms governing the repair request, shipment and free diagnosis. The paid repair contract is concluded only when I later approve the written quote. I confirm that I have read the Privacy Policy. I would like to receive occasional news and technical updates by email (optional).

* Required field — everything else is optional.

Nothing is charged until you approve the quote. The diagnosis is always free — if you decline, you only pay the €20 return shipping. · €20 flat return shipping to most EU destinations.

Return shipping is tracked; optional transit insurance for the declared value is available on request.

Start your repair

Your details

Return address

What needs repairing

Request received — check your inbox