Mail-in from anywhere in the EU
Independent camera & lens repair lab
Your camera or lens repaired in Ancona, Italy by the technicians behind Fotoriparatore — an independent lab with 40+ years of combined experience at the bench. Ship it in from anywhere in the EU and we take care of the rest.
- warranty on repairs
- 6 mo
- combined bench experience
- 40+ yrs
- flat EU return shipping
- €20
- diagnosis, always
- €0
EU-based lab — no customs, no post-Brexit VAT surprises
Ancona is inside the EU single market, so your parcel ships to us and back exactly like a domestic one: no customs declarations, no import duties, no VAT paperwork in either direction. Photographers left without a repair lab after Brexit are welcome here.
How it works
Five steps from your desk to a working camera and back
- 01
Ship your gear
Pack your camera or lens and ship it to our lab in Ancona, Italy, with the courier of your choice (at your cost). No customs paperwork inside the EU.
- 02
Free diagnosis
Our technicians inspect your equipment and identify the fault. Diagnosis costs nothing — you owe nothing until you approve a repair.
- 03
Fixed quote
You receive a written quote with a fixed price and the repair turnaround for your specific job. No hidden costs. You decide whether to go ahead.
- 04
Repair & warranty
We repair, test and calibrate your equipment. Every repair is covered by a 6-month warranty.
- 05
Return shipping — €20 flat
Your gear travels back to you by UPS, tracked, for a flat €20 to most EU destinations. Remote areas and islands may need a separate quote. Transit insurance is available on request.
Trusted by photographers — rated 4.7 on Google — on 255 Google reviews
“Top-quality service. I called them and they had already pinpointed my lens problem over the phone; I shipped the parcel and within 2 working days the repair was done. The lens is like new.”
“Number one: they repaired a Canon lens for me that Canon themselves could not fix.”
“Great experience. I needed to repair a Nikon 24-120mm F4 that I thought was beyond saving — the autofocus had stopped working and the stabilizer was rattling. They managed to bring it back to life.”
Brands we repair
Digital, mirrorless, DSLR, film bodies and lenses
Latest repair guides
Real faults, real fixes — symptoms, causes and fixed repair prices
Err 20 Canon 6D Mark II Error 20: What It Means & Fix
Error 20 on the Canon 6D Mark II signals a mechanical malfunction that blocked the shot. It is not always a worn-out shutter — in this case, a broken drive motor was replaced for a fixed €150.
€150 fixed price
Err 01 Canon 17-55 f/2.8 Err 01: Stuck Aperture Repair
Aperture stuck wide open and a ticking noise inside your Canon EF-S 17-55mm f/2.8? The aperture unit has failed. We replace it for a fixed €150.
€150 fixed price
Sony A7R II Won't Turn On: Mainboard Replacement
A Sony A7R II that suddenly shows no sign of life usually has a failed mainboard. We replace it at a fixed price, with free diagnosis and a 6-month warranty.
€650 fixed price
Ready to get your gear working again?
Tell us what is wrong, ship your equipment to our lab in Ancona, and we take care of the rest. Diagnosis is always free — you only pay if you approve the quote.