General Enquiries
What kind of pruducts do you repair?
We repair any photographic product ever produced, both digital and analog. Reflex, Lenses, Mirrorless, Accessories, Film cameras and everything around them.
I have already tried to repair the camera myself, can I bring it to you anyway?
Sure you can. However, you may have raised the quote. In fact, often when you put your hand in these products without skills, you risk doing more damage than anything else.
I have multiple problems on the same product, can I receive a single and complete quote?
Sure! Tell us all the problems that the product shows and we will give you a quote for everything!
Remote Repair Enquiries
Can I ship any photographic product for repair?
Yes, you can send us any photographic product. If you have any questions get in touch with us and we will assist you.
What should I include in the package with the product?
We only need the product. If it’s a camera we also need the battery. However, we will send you all the details and instructions after filling out the form.
Do you need the memory card?
No, we don’t need the memory card.
Price Quotation’s Enquiries
How much does your quote cost?
The quote is completely free, even if you don’t accept the quotation.
How long does it take you to make an estimate?
We usually take around 48 hours to make the quote. In the event of particularly complex repairs or difficulties in finding spare parts, we will contact you to inform you how long we will need for the quote.
During the estimate phase, are you also able to give me repair times?
Yes sure! With the quotation we will also send you certain repair times.
Repair Enquiries
Is there a warranty on your repairs?
Yes! We always offer 6 months warranty on all repairs!
Why do you also repair products that others don't repair?
Having more than 40 years of experience and access to all technologies and spare parts we can repair any photographic product.
What can I do if the product is not repairable?
If the product is not repairable or if the repair is more expensive than the value of the product itself, it is always possible to take it back or we can make you an offer to buy the product to get the spare parts.